Privacy Policy

Effective Date: Dec 3, 2023

Welcome to Willful Joy Wellness Coaching, provided by Tina Mailhot-Roberge. This Privacy Policy outlines how we collect, use, and safeguard your personal information on our website [] ("Website") in conjunction with our wellness coaching services.

1. Information We Collect

a. Personal Information:

  • We may collect personal information, including but not limited to your name, email address, phone number, and billing information, when you engage in our coaching services.

b. Health Information:

  • To provide effective coaching, we may collect health-related information voluntarily shared by you. All health information is treated with the utmost confidentiality and is in compliance with the Health Insurance Portability and Accountability Act (HIPAA).

c. Website Usage Information:

  • We collect information about your interactions with our Website using cookies and similar technologies. For detailed information, please refer to our Cookies Policy.

2. How We Use Your Information

a. Coaching Services:

  • Personal and health information is used to provide you with wellness coaching services and to tailor sessions to your specific needs.

b. Payment Processing:

  • Billing information is utilized for processing payments through Paperbell and Stripe.

c. Communication:

  • We may use your contact information to communicate with you about your coaching sessions, updates, and marketing materials. You can opt out of marketing communications at any time.

3. Data Security

a. HIPAA Compliance:

  • Health information is handled in accordance with HIPAA regulations to ensure the privacy and security of your sensitive data.

b. Secure Payment Processing:

  • Payment transactions are processed securely through third-party services, Paperbell and Stripe, utilizing industry-standard encryption protocols.

4. Third-Party Services

a. Paperbell and Stripe:

  • We utilize Paperbell and Stripe for payment processing. Please review their respective privacy policies for information on how they handle your data.

b. Google Analytics:

  • Our Website uses Google Analytics. For information on Google's privacy practices, please visit their Privacy & Terms.

5. Data Retention

We retain your personal and health information for the duration necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Your Rights

a. Access and Correction:

  • You have the right to access and correct your personal information. You can do so by contacting us via email at

b. Withdrawal of Consent:

  • You can withdraw your consent for marketing communications at any time.

7. Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting to the Website.

8. Contact Information

For any questions or concerns, please contact us at

You can also write us at:
Willfull Joy, Po Box 129, Leesville, TX 78122.